Telecommunications GIS Solutions

Anticipate customer needs and grow revenue while enhancing networks.

Geographical data is critical for network planning and management in the telecommunications sector. GIS-related insight helps providers understand usage, improve service coverage/uptime, plan next-generation enhancements and select store locations.

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Telecommunications Network Planning

Learn how T-Mobile use location intelligence for network planning.

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Network planning

Whether designing next-generation infrastructures or enhancing existing networks, telecom providers need to connect key decisions with overall business objectives.

Pitney Bowes Software solutions enable more accurate market, demographic and spatial analysis for informed decisions about customers, competition and locations to support network capital planning and engineering for maximum ROI.

Location data, such as GPS coordinates and addresses, integrates with planning and infrastructure tools to identify premium rollout locations. Exact coordinates and coverage reveal component linkages and gaps in service. Location intelligence reveals all location factors involved, from base stations to terrain to large buildings. Accurate maps illustrate information on new sites and activation dates, along with improvement and coverage details.

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Telecommunications Network Performance Management

See how BT Group improved network monitoring and resolution.

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Network performance management

For premium customer service, telecommunications providers need to monitor network performance and resolve outages quickly and easily. Seeing where assets are located, how they’re running and how to leverage infrastructure data helps optimise stability and uptime.

Pitney Bowes Software solutions make it faster to identify and address outages. Near real-time monitoring with interactive maps displays the grade of service for each network. This means fast resolution times and timely customer communications.

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Telecommunications service coverage area and store location insight

See how C Spire Wireless use service coverage location solutions

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Service coverage area and store location insight

A picture is worth a thousand words. This saying holds true for understanding telecommunications service coverage areas and store locations.

Pitney Bowes Software solutions provide a visual display of telecommunication service areas, signal strength, store locations, local rates that apply and/or features that are available in particular areas. Location intelligence integrates with network data to provide highly visual and accurate coverage information.

Customers and service reps can go online during service activation — or any time — for visual coverage maps that indicate the quality of service at locations. Or they can find the nearest store. Statistical data can be mined to for future planning.

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Telecommunications Customer Location Intelligence

Read how Time Warner Cable use customer location intelligence.

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Customer location intelligence

Precise customer, network and location information makes it easier to engage customers at the right time with the best next offers and service, while learning how to locate similar prospects.

Pitney Bowes Software solutions harness and consolidate customer, network, location and market data for building accurate customer profiles to support analysis, modelling and segmentation. Mapping and overlaying multiple data sets related to regions can also help identify the best future store locations.

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Telecommunications Tax Jurisdiction

Discover how Verizon Wireless are using location intelligence for accurate tax jurisdiction assignment.

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Tax jurisdiction/assignment management

With the complexity of over 10,000 state and local tax jurisdictions, telecommunication providers face the difficult and costly challenge of accurate tax assignment.

Pitney Bowes Software solutions provide the necessary tools to automate and unify your entire corporate tax jurisdiction assignment process, while supporting critical tax compliance issues to reduce financial risk and regulatory liability.

Powerful on-demand modules leverage the latest technology and take the guesswork out of determining the correct tax jurisdictions for personal property tax (including linear assets), sales and use tax and payroll tax. Jurisdiction data updates automatically, removing compliance worries.