Geographic depiction of Public Safety Answering Point (PSAP) system in the U.S.


PSAP Pro® provides industry leading geographic depictions of the Public Safety Answering Point (PSAP) system in the United States. With this information customers are able to quickly determine the 911-call centre that responds to emergency calls at a particular location. PSAP Pro data is invaluable for VoIP carriers as nomadic calling becomes commonplace. By identifying the customer location, carriers can provision the user’s device to reflect the responding PSAP.

The information is used to contact the PSAP coordinator to determine the appropriate provisioning and routing requirements for handling an emergency call from the desired location. As companies continue to roll-out telephony services, it becomes ever more apparent for the need to understand the Public Safety infrastructure and the PSAP Pro solution provides the necessary information to meet their specific needs.

Key Features

  • Aligns with industry-leading street and geocode data.
  • Provides the most up-to-date geographic representation of the 911 landscape.
  • Includes ten-digit emergency numbers, address information, contact personnel, administrative phone number, email address and jurisdictional, boundaries.


  • Allows users to understand the PSAPs that cover their network.
  • Determine the serving PSAP for a given location quickly and efficiently—an address, cell tower, market, coverage area, etc.; Consistent, up-to-date information.
  • Eliminates need to interact with individual states or counties to collect information about PSAPs.
  • Supplies corresponding FCC registry ID where applicable
  • Conforms to FCC 911 regulatory compliance.
  • Provides assisted emergency dialing.
  • Enables network planning and provisioning.
  • Offers call centre telematics.
  • Allows voice over IP (VoIP).

Product Layers/Configurations

  • PSAP coverage

Product Details

Coverage 50 States, D.C., Puerto Rico, U.S. Virgin Islands
Release Schedule Monthly
Unit of Sale U.S.
Source Pitney Bowes Software, PSAP Data Resources, Inc.
Scale 1:24,000

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